Technical Service Representative
Company: Pactiv Evergreen
Location: Memphis
Posted on: April 28, 2024
Job Description:
Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading
manufacturer and distributor of fresh foodservice and food
merchandising products and fresh beverage cartons in North America
and certain international markets. It supplies its products to a
broad and diversified mix of companies, including full service
restaurants and quick service restaurants, foodservice
distributors, supermarkets, grocery and healthy eating retailers,
other food stores, food and beverage producers, food packers and
food processors. To learn more about the company, please go to the
company website at pactivevergreen.com. - -Our Social
Responsibility platform features a robust, employee-led Give Back
program, which includes a matching gifts plan, community grants
initiative, and our annual Company-wide Month of Action campaign.
With each of these initiatives, our employees are empowered and
equipped to give back to their communities and support the
non-profits important to them and their families. Through our Give
Back program, we own our commitment to Social Responsibility and
live our purpose of Packaging a Better Future. Responsibilities:
Job Description:The Technical Service Representative provides
technical service and support for Evergreen's carton customers.
This includes but is not limited to; Daily customer visits, Carton
and Machines inspections, Training customers on both carton and
machine, and general advising/ assistance on all Evergreen offers.
Conducts/controls service activities as assigned to ensure timely
customer support while meeting the goals and objectives for
productivity and utilization.This individual will manage the
following states: - Connecticut, Pennsylvania, New Jersey,
Delaware, Maryland & Virginia. -Essential Duties:
- Communicates well with customers, management, and other
departments.
- Provides learning experiences for both customer and Evergreen's
plant personnel on machine operation and/or carton
performance.
- Learns and grows skill sets and competencies to achieve both
business and personal development objectives.
- Meets corporate business and team objectives for antitrust
compliance, business information protection, EEO, safety, quality,
ethical behavior and learning.
- Performs the job safely within an environment, which the
technician does not control.
- Wear appropriate required safety gear.
- Attend work regularly and reliably.
- Work flexible hours as scheduled or required for specific
role.
- Use of appropriate PPE: approved safety shoes, hearing and eye
protection as appropriate for work area, gloves according to work
tasks, and other PPE as assigned and required.
- Tools and Equipment: Various writing utensils, radios, phone,
computer, printers, fax machines, calculators, various computer
software required for specific roles. Qualifications:
Qualifications:
Strong mechanical skills and
technical knowledge.Good people skills with strong verbal and
written communications skills.High school diploma or
equivalent.Self-driven to work alone and in teams, when
needed.Ability to spend extended periods of time away from home,
when neededPossess valid driver's license.Flexibility to travel 75%
of the time.Physical Demands:Frequently Standing for long periods
of time on level concrete surfaces Walking on level concrete
surfacesLifting with one or two hands and carrying up to 20
poundsClimbing some steps and levels in building office areas and
manufacturing facilitiesGrasping: computer mouse, door handles,
file cabinet drawer pulls, tools, and luggageClose visual acuity to
perform computer tasks, read & develop spreadsheets, read financial
data, etc.Driving for 1-6 hours to reach customer's facilityDesired
Skills:
Experience in packaging equipment or
equivalent in dairy/juice industry. Knowledge of Microsoft Suite:
Word, PowerPoint, Outlook, and Excel.Pactiv Evergreen is committed
to a diverse and inclusive workforce. - Pactiv Evergreen is an
Equal Opportunity Employer. - All qualified applicants will receive
consideration for employment without regard to race, color, sex
(including pregnancy), sexual orientation, religion, creed, age
national origin, physical or mental disability, genetic
information, gender identity and/or expression, marital status,
veteran status or other characteristics or statuses protected by
law. - For individuals with disabilities who would like to request
an accommodation, please -call (847) 482-4320 or email
TalentHelp@Pactiv.com. -All information will be kept confidential
according to EEO guidelines and applicable laws. -#LI-TM1
Keywords: Pactiv Evergreen, Bartlett , Technical Service Representative, Sales , Memphis, Tennessee
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