Scheduling Specialist

Company: Tennessee Quality Care – an Addus family company
Location: Covington
Posted on: December 1, 2025

Job Description:

Now Hiring: Full-Time Scheduling Specialist – Home Health | Covington/Bartlett, TN New Competitive pay rate Must have Home Health experience. Make a difference in your community! Tennessee Quality Care is seeking a compassionate (SS) Scheduling Specialist for our Home Health team. Monday–Friday, 8:00 AM–4:30 PM . Perks: PTO Holidays Mileage Reimbursement Flexible Schedule 401(k) with Company Match Comprehensive Benefits Supportive Team Serve patients where they live—recovering, managing chronic illness, or maintaining independence. Join a team that values you and your impact. Apply today! Text to apply: Texted: 9762 to 334-518-4376 We offer: Great culture and team atmosphere Comprehensive benefits (medical, dental, vision, life/AD&D, disability) 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs Work/life balance What You’ll Do: Confirms patient appointments and perform patient reminder calls according to client guidelines Manages client and care provider’s schedules efficiently Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors Maintains patient records in billing/scheduling system formats and in hard copy when indicated Completes patient schedules, forms and all correspondence Provides additional billing and customer service support Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Qualifications: High school diploma required. College degree a plus Bilingual in Spanish is a plus Experience in a high volume medical office environment required Scheduling patients and patient testing preparation experience in a physician office preferred Computer Proficiency – MS Office Ability to work well with others in a professional manner in a team oriented environment 2 years in a medical setting preferred ACHH Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.

Keywords: Tennessee Quality Care – an Addus family company, Bartlett , Scheduling Specialist, Administration, Clerical , Covington, Tennessee