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Director Distribution Center Operations

Company: NTW
Location: Rossville
Posted on: May 4, 2024

Job Description:


Our Director of Operations leads service and operations organization for Regional Distribution Centers to ensure exceptional customer service is provided at competitive cost levels. Demonstrates strong management quality to drive performance, improve competency and productivity of RDC operations. Ensures strong Operational and Inventory controls. Ensures safe & best practices are implemented and executed to drive continuous safety progress. Creates a culture of customer centricity, creativity, courage, commitment, and compliance. This position is responsible to implement best practices within the Regional Distribution Center to include: policies and procedures, resource management with focus on Warehouse optimization, people development, inventory management, administrative functions, safety requirements, asset management, facility maintenance, maintenance programs and employee training. Ensure growth and profitability of the RDC while promoting TBC core values.

Job Responsibilities

  • Oversee all aspects of the Regional Distribution Center as it relates to productivity, safety, quality, inventory accuracy, operational efficiency, shipping, receiving and facilities management.
  • Manage and develop a high-performance team, including hiring, training, and performance management, to ensure the smooth and effective operation of the regional distribution center
  • Provide and analyze reporting as needed
  • Utilization, protection and management of company assets
  • Collaborate with HR Business partner to provide training, coaching and engagement of RDC personnel
  • Develop depth and improve quality by encouraging cross-training and knowledge sharing.
  • Assist in staffing and recruitment as needed
  • Assistin developing succession planning for the RDC
  • Operational Productivity
  • Cost Performance ($ Cost/ Unit)
  • Operations Development (Methods, Training, Staffing)
  • Ensuring the RDC is compliant with all Federal and State Laws; Guidelines and Company Policies


    • A 4-year degree in Logistics, Business or other related disciplines is preferred or equivalent experience in a distribution or transportation environment
    • 5+ plus years of experience leading teams preferred
    • Ideal candidate has 10 plus years of relevant experience in a RF Distribution or Warehouse environment
    • Strong understanding of leading practices in KPI development, continuous improvement, business and root cause analytics
    • Computer experience including Microsoft Office Suite; Warehouse Management Systems
    • SAP experience a plus
    • Ability to work a flexible schedule including nights holidays and weekends
    • 24/7 access to cell phone, email and security system in case of an emergency
    • Outstanding communication skills
    • Proven track record of effectively collaborating withcompany stakeholders across the planning and execution organization.
    • Strong business acumen and understanding of P&L and operating performance metrics
    • Ability to lift up to 50lbs repetitively while bending and twisting and ability to occasionally lift more than 50lbs
    • Ability to pass a pre-employment background and drug screen


      • Competitive compensation and bonus
      • Tuition reimbursement
      • 401k plan with a company match. Immediate 100% vesting
      • Comprehensive benefits including medical, dental and vision
      • Company paid short term disability and employer subsidized long term disability
      • Company paid life insurance
      • Discounted tire purchasing

        TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

        Company Overview

        With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America's largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires - and Midas -. TBC is headquartered in Palm Beach Gardens, Florida.

        TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation (SC), one of Japan's major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

        #joinourteam #tbccorp #NTW #LI-DNI

        Nearest Major Market: Memphis
        Job Segment: Operations Manager, Warehouse, Distribution, Manager, Operations, Automotive, Manufacturing, Management

Keywords: NTW, Bartlett , Director Distribution Center Operations, Professions , Rossville, Tennessee

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